Hi, I'm Kelly! I'm a mother to three beautiful, busy, hilarious kids.
My favorite things aside from my little people are terrible movies, ice cream and baby toes. I would love to learn some of your favorite things too, and incorporate them into your session.
I love to capture life's little moments and would love to help you capture those moments for your family.
Find answers to our most frequently asked questions. These policies are Aubade Photography's terms and conditions, as well as a contract for your services. Please review our policies and bookmark this page for your records.
Aubade's Return Policy
The customer understands that certain areas in a photograph will be in focus while other areas will be rendered as soft focus. This condition is known as depth of field. The customer understands that levels of light can vary within a photograph. The light on you (the client) may be different than the light on the background.
Defective products are defined as damaged goods, out of focus photographs or incorrectly exposed photographs. If you are dissatisfied with your photos, we can reschedule a one time re-shoot so that we can fix anything that did not meet your expectations...and it won't cost you another cent.
Please note that your payment is non-refundable. We are happy, however, to work with you to find a new time to hold your session if you must reschedule or a re-shoot is necessary.
We do NOT rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes.
We do provide your personal information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions. We may share your information with others who help us analyze sales data, maintain our records, and provide other services for Aubade Photography such as collect site navigation information. In any case, these third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions.
We may be required to disclose your personal information to third parties if necessary to comply with applicable laws.
Aubade's Terms of Service
NOTE: ALL RIGHTS TO PHOTOGRAPHIC IMAGES ON THIS WEBSITE ARE RESERVED. PLEASE CONTACT AUBADE PHOTOGRAPHY FOR PERMISSION PRIOR TO ANY USE WHATSOEVER. NO RIGHT TO COPY OR USE THE IMAGES IS GRANTED OR IMPLIED.
OWNERSHIP; RESTRICTIONS: All Content of this website, is owned by Aubade Photography and/or certain third party content providers. All elements of this Website, including, but not limited to, the general design and the Content, are protected by copyright, moral rights, trademark and all other laws protecting intellectual property rights including contract law pursuant to this agreement. No Content or portion thereof may be copied, reproduced, republished, uploaded, scanned, posted, transmitted or distributed in any way, without Aubade Photography's prior written permission, except that you may view the Content on any single computer monitor for review purposes only, provided you keep intact, without change all images and copyright, trademark and other proprietary notices.
In accordance with our booking policies: Once you have booked your session on our "Contact & Booking" page, you will have one week to purchase your session or package, unless you are using a gift certificate and have given us your certificate number. If you have not paid for your purchase in that time, your slot will be removed from the calendar. Should you wish to complete the purchase of your session or package, you will be required to re-book an available time for your shoot.
Birth and event photography are the exceptions to this policy. Within one week of booking an event, a down payment of 25% must be paid and the cost must be paid in full by 2 weeks prior to the event. Please inquire about our payment plans. Birth photography requires a 50% down payment and the remainder paid in full by 37 weeks gestation. Please refer to our birth page in pricing and booking for more information.
Aubade's Travel Policy
We have a set 50 mile radius around Eau Claire for most of the sessions we offer. We have a 30 mile radius for all of our 30 minute sessions. Our rate for additional mileage outside these radii is $0.50 per mile, in 5 mile increments. (Ex: 30 miles outside the radius for whichever session type you choose would be $15.00)
30 Mile Radius
50 Mile Radius
Aubade's Cancellation Policy
If it is necessary to cancel your appointment due to illness, emergency or weather related issues, we will reschedule your session for the next possible day. As stated in our return policy, your payment is non-refundable, but we are willing to accommodate your schedule as necessary with respect for extenuating circumstances. Note: With regard to birth and newborn sessions, we are willing to accommodate necessary changes in schedule due to baby's timing.
Denied or Returned Payments
In accordance with our payment policies: If your check is returned for insufficient funds (or because the account is closed, etc.) you will be charged a $20.00 service fee in addition to the original cost of your session. Payment in full, including the additional service fee, must be paid within 2 weeks from the date of notice. If your payment is not received in that time, we will turn your account over to collections.
"How Do I Get My Pictures?"
A sneak peek from your session will be uploaded to Facebook within 24 hours. All edited photos will be available within 3 weeks of your session date. They will be uploaded into an album in the portfolio tab of our website and can be found on the client albums page. This album will be password locked and you will receive your password via email/Facebook/text as specified at your session. This album can be accessed from your phone/computer/tablet and downloaded for personal use as outlined in your print release.
"How Does My Print Release Work?"
Your print release gives you permission to reproduce the images and make prints for personal use. The images provided are licensed to you for reasonable personal use. This is further outlined in your print release. While you have the rights to print your images at any printer worldwide, Aubade Photography will not guarantee printing quality from outside printers.
Aubade Photography retains the copyright to all images and all images are final. Raw files will not be made available to clients for any reason. Editing Aubade Photography's files is a breach of copyright and can be prosecuted.